OA Content Hub Public date: 22.02.2023 10:48:46

Publisher: chatbots life

Author:

13 Feb 2021

Why Chatbots could be the next big thing for SMEs

Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses.
Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each...
Tags:
mobile apps, use cases
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Publisher: chatbots life

Author:

13 Jun 2020

Important Chatbot Metrics to track

This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.
This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that...
Tags:
analytics
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Publisher: chatbots life

Author:

20 Sep 2019

3 steps to designing chat bot conversations

This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.
This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before...
Tags:
chat conversations
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Publisher: chatbots life

Author:

18 Jan 2018

How Chatbots are beneficial to Government Agencies

Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.
Chatbots will transform the way governments will support their citizens by helping them find information to their...
Tags:
government, use cases
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Publisher: chatbots life

Author:

9 Jan 2018

Conversations UI writing

The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.
The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay...
Tags:
conversations, dialogs
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